Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and business information
• Business details including company name, location, and services offered
• Payment information (processed securely through third-party payment processors)
• Communications between you and RenovateMedia
• Campaign performance data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketing services
• Create and optimize advertising campaigns on your behalf
• Process payments and send transaction confirmations
• Communicate with you about services, updates, and promotions
• Respond to your inquiries and provide customer support
• Analyze campaign performance and generate reports
• Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information with:

• Advertising platforms (Google, Meta, etc.) to run campaigns on your behalf
• CRM and analytics tools used to manage and track leads
• Payment processors to handle billing and transactions
• Service providers who assist with business operations
• Law enforcement when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Lead Data

Lead information generated through our campaigns belongs to you. We collect and store lead data to verify guarantee fulfillment and improve campaign performance. Lead data is kept confidential and not shared with competitors or sold to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic, improve user experience, and track campaign performance. You can control cookie preferences through your browser settings. Disabling cookies may limit functionality of our services.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Campaign data is typically retained for 2 years after service termination for performance analysis and potential audits.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Object to processing of your information in certain circumstances

To exercise these rights, contact us at support@renovatemedia.co

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email. Continued use of services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: support@renovatemedia.co
RenovateMedia
Founded by Sal Carrow