Terms of Service

1. Agreement to Terms

By accessing or using RenovateMedia's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

RenovateMedia provides lead generation, digital advertising, and marketing services specifically tailored for contractors and construction businesses. Our services include:

• Lead generation campaigns
• Landing page creation and optimization
• CRM automation and setup
• Call tracking and analytics
• Ad management and optimization

3. Lead Guarantee

We offer a 20-lead guarantee within 30 days. If we do not deliver at least 20 qualified leads within the first 30 days of active service, you are eligible for a full refund of service fees paid for that period. Ad spend is non-refundable. Qualified leads are defined as inquiries that meet your specified criteria and have been verified by our team.

4. Payment Terms

Service fees are billed monthly in advance. Ad spend is billed separately and is paid directly to advertising platforms. You are responsible for maintaining sufficient ad budget throughout the campaign duration. Failure to maintain adequate ad budget may impact campaign performance and void the lead guarantee.

5. Client Responsibilities

To ensure successful campaign performance, clients agree to:

• Respond to leads within 24 hours
• Provide accurate business information and assets
• Maintain active phone lines and email addresses
• Follow up with leads in a timely and professional manner
• Provide feedback on lead quality within 7 days

6. Cancellation Policy

Either party may cancel services with 30 days written notice. Cancellations must be submitted via email to support@renovatemedia.co. Services will continue through the end of the paid period. No refunds are provided for partial months except as outlined in the lead guarantee.

7. Intellectual Property

All marketing materials, landing pages, and creative assets created by RenovateMedia remain our intellectual property. Upon completion of services, you receive a perpetual license to use materials created specifically for your business. Generic templates and frameworks remain property of RenovateMedia.

8. Limitation of Liability

RenovateMedia is not liable for lost revenue, business interruption, or consequential damages resulting from service use. Our total liability is limited to the amount paid for services in the preceding 30 days. We do not guarantee specific business outcomes beyond the stated lead guarantee.

9. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the business relationship. This includes business strategies, customer data, pricing information, and trade secrets.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be communicated via email at least 14 days before taking effect. Continued use of services after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms of Service, contact us at support@renovatemedia.co